Responses to your support tickets within one hour.

With Premium Support: Enhanced, team admins also get: Virtual onboarding training and a one-hour session with a dedicated support team member.Responses to your support tickets within four hours.With Premium Support: Essentials, team admins also get: Quarterly emails which outline three unused/underused features for your team.Support team assistance by phone, email, or chat, available 24/7.With either version of the add-on, team admins have access to:

Two versions of this add-on-Premium Support: Essentials and Premium Support: Enhanced-are available for Dropbox team accounts. The Premium Support Add-on enables all active members of a team to receive increased support entitlements. To purchase this add-on, contact your Dropbox sales executive or fill out the Dropbox sales team contact form. Note: Google Translate™ is not available within Ask EDD.Dropbox Premium Support is available to Dropbox team accounts that have purchased the Premium Support Add-on. All of your information will be maintained in a fully secure environment. Include as much information as possible on the electronic forms. Select the sub-category Miscellaneous Inquiry.If you have a question about your PFL claim or need information that is not addressed by our Frequently Asked Questions, you can use Ask EDD. Look for the Continue button at the end of your topic of choice, which indicates you can submit a message with your specific question or issue.

California Relay Service: Call 711 and provide the number 1-87 to the operator.įor some topics, Ask EDD is a secure way to send your question or request online.To contact a Paid Family Leave (PFL) representative, get technical help with Benefit Programs Online, or to use the PFL Automated Phone Service:

Dropbox customer support number